Warranty Information
Coverage
All LarkVolt products come with a 2-year limited warranty against manufacturing defects from the date of purchase. This applies to the original purchaser only.
Covered
- Manufacturing defects in materials or workmanship
- Component failure under normal use
- Battery defects (first 12 months)
Not Covered
- Accident, misuse, or unauthorized modifications
- Normal wear and tear
- Products from unauthorized resellers
Claim Process
- Email support@larkvolt.com with order number and issue description
- Include photos or video of the defect
- We respond within 1-2 business days
Resolution
Depending on the issue, we offer replacement, repair, or refund.
Extended Warranty
Wholesale/B2B customers can request extended warranty (up to 3 years). Contact our wholesale team.